Information gathering externalities in product markets1
نویسندگان
چکیده
Goods and services vary along a number of dimensions independently. Customers can choose to acquire information to assess some characteristics and not others. Their choices a¤ect rms incentives to invest in quality and so lead to indirect externalities in consumerschoices. We illustrate these ideas by characterizing a model in which a monopolist sets price and invests in the quality of a product with two characteristics, and consumers are heterogeneous exante. Indirect externalities in information gathering arise because consumers do not consider the e¤ects on the rms investment incentives when choosing which information to acquire. Therefore, a fall in the cost of acquiring information, by changing the pattern of consumers information gathering and thereby the rms investment, can paradoxically reduce consumer surplus, pro ts, and welfare. We briey consider a number of potential extensions and in particular, highlight a bene t of diversity in tastes.
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Information gathering externalities for a multi-attribute good1
Most goods and services vary in numerous dimensions. Customers choose to acquire information to assess some characteristics and not others. Their choices affect firms’incentives to invest in quality and so lead to indirect externalities in consumers’choices. We illustrate these ideas by characterizing a model in which a monopolist invests in the quality of a product with two characteristics, an...
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